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Why Buy From Hot Tub Outpost

Why shop at the Hot Tub Outpost

At Hot Tub Outpost, we have your interests at heart. We aim to provide fast delivery on the best quality hot tub parts, accessories, supplies and leisure merchandise at great prices.  Don't forget our fast shipping and efficient service.   We feature Free Shipping (on orders over $95), manufacturer direct warranty, 30 day money back guarantee and 100% secure ordering.

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Ordering should be easy and not take up too much of your day, so just order what you need and get on with enjoying this beautiful day.  We want every spa owner to enjoy their hot tubs with as little trouble as possible. If you ever have any issues, please contact us and we will resolve them as soon as possible. Just another advantage of shopping at HotTubOutpost.com - we care!

1. FAST, FREE SHIPPING
Free curbside shipping for hot tubs and saunas, plus free shipping on most hot tub parts, accessories and supplies for orders over $95 anywhere in the continental U.S.A.  We usually ship the same day or next business day on most in-stock items.

2. SECURE SHOPPING
Hot Tub Outpost provides a safe and secure online shopping environment for all of our customers. We never store your credit card details so you don't have to worry about varmints getting a hold of your personal information - and we protect your privacy.

3.  30 DAY MONEY BACK GUARANTEE
Don't need that part after all?  Return it within 30 days for a refund subject to return policy posted. See our shipping/returns policy for details. Never a handling fee at Hot Tub Outpost when you shop online in the continental USA. See our returns policy for complete details.

4. FAST TECHNICAL SUPPORT AND PRODUCT INFO
Have a question about a hot tub part, accessory, chemical, cover or even a new hot tub?  Email us at info@hottuboutpost.com for a lightning fast, same-day response - sometimes in as little as 5 minutes during normal business hours.  Email support also available on weekends and holidays.  Need a replacement part? Email us a picture and description of the problem and we'll send you back the link of where you can find the item you need at the best price.

5. FREE RECOMMENDATIONS
Hot Tub Outpost offers free money-saving online recommendations for hot tub parts, accessories, supplies and even new hot tubs - customized for your specific needs.  Contact us by email, chat, phone or a fast horse.

6.  HUGE INVENTORY OF HOT TUB SUPPLIES, PARTS AND ACCESSORIES
Hot Tub Outpost offers the largest selection of in-stock spa parts and accessories.   Don't see the part you need? Contact us for a lighting fast response.

7.  MORE WAYS TO SHOP
Easy online ordering.  Order on www.HotTubOutpost.com, or by chat, email, phone or even carrier pigeon (if you own one).
Our hot tub specialists are happy to help you get great prices on the best hot tub spa products.  In many cases, we ship manufacturer direct to you, or from one of our stock warehouses located throughout the U.S. and Canada.

8.  MORE WAYS TO PAY
We offer multiple payment options including:

  • Credit Card Secure Checkout - Visa, MasterCard, Discover, AMEX
  • PayPal – Pay with your PayPal account
  • Wire Transfer for International Orders – Email or Call for a quote and wiring instructions

9.  NEVER A HANDLING FEE
Some outfits like to hit you with a hidden handling fee that is snuck in there when you go to checkout. At Hot Tub Outpost, your trust is of paramount importance to us and we never slide in a hidden handling fee. The price you see is the price you pay.

10.  AUTHORIZED DEALER
Hot Tub Outpost is a factory authorized and approved distributor of quality hot tubs, saunas, accessories, supplies and parts. This means that after sales support and warranty terms are recognized and honored by the manufacturers and distributors of our products.  You'll always find support here for your purchase from Hot Tub Outpost.

11.  DID WE MENTION THAT WE CARE?
Hot Tub Outpost wants you to be happy with your spa, sauna, spa parts and accessories and we'll do all we can do make each and every experience a pleasant one.  Let us know whenever you have any questions or need assistance, we're here to help.

At Hot Tub Outpost, we want to bring back the ethics and customer satisfaction of the General Store.  Remembering shopkeepers like Mr. Drucker (Frank Cady) and many real shopkeepers across the West that dedicated their lives to a nice product selection and great customer service.  When you shop at Hot Tub Outpost, we are dedicated to assuring you are satisfied with your purchase.

See the Hot Tub Outpost song in the video on our About Us page.

Thanks for visiting the Hot Tub Outpost.

Roy and the Team